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Return Policy

Q: What Is Your Return Policy?
A: AC Connectors offers a 30-day money back guarantee  for the item is not as described in the listing, please contact us immediately and we will do our best to make it right.

Q: Do I Need To Contact You Before Returning An Item?
A: Yes. If you wish to return an item, you MUST contact us for an RMA. Items returned without an RMA will be refused, and no refund issued.

Q: If I Return An Item, Who Pays For Return Shipping?
A: For defective returns, we cover return shipping and will send you a pre-paid UPS Return Label (US Only).

Q: Do You Charge A Restocking Fee?
A: No, not for defective returns. For non-defective returns, we charge a 20% restocking fee or $5.00 whichever is bigger and shipping will not be refunded.,  24/7 Phone:1-414-323-3240